RETAIL & D2C
ZiReach for retail & d2c.
WhatsApp enquiries, carts and repeat purchases — handled with consent.
Answer product questions, recover carts with consent and bring customers back for the next order.
The retail playbook
Turned on in your first week.
01Answer product questionsSizes, stock and delivery questions answered from your catalogue.
02Recover carts, with consentReminders only to customers who opted in.
03Bring customers backRe-order and new-arrival messages on the right schedule.
04Handle returns calmlyCollect the details and hand off to your team.
What we measure in your pilot
Questions answeredWithout waiting for staff.
Carts recoveredOnly from opted-in customers.
Repeat purchase rateCustomers who came back.
Revenue influencedWith a confidence label.
Works with what retail teams already use
WhatsAppInstagramGoogle SheetsShopifyPayment links
Connector order: WhatsApp and Google Sheets first, then Zoho CRM, HubSpot and Salesforce. Others via API, webhooks or CSV. See integrations