CUSTOMER GRAPH
One profile per customer,
across every channel.
Every enquiry, call, message, booking and payment on one timeline — the memory your team and ZI share.
EARLY ACCESS Available to pilot businesses as it rolls out.01
A timeline that writes itself
Events from WhatsApp, calls, forms, sheets and your CRM flow into one story per customer.
Bring data from sheets, CRMs and formsDuplicates merged with careSource and owner on every field
02
Know who needs attention
See who is waiting for a reply, who went quiet and who is ready to book.
Waiting-for-reply and gone-quiet signalsConsent status per channelNext best action, explained
03
Segments in plain words
Ask "enquiries from last week's ad who haven't booked" and get a live list.
Natural-language segmentsUse them in missions and journeysTeam-level permissions
1timeline per customer
Anysource: sheets, CRMs, forms
Yoursexport it any time
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